This updated edition includes the latest findings on patient safety by two of the foremost authorities on medical mistakes. Two dynamic physician-professors investigate (and re-investigate) the rampant errors endemic to modern medical care and suggest ways to prevent hospitals and doctors from inadvertently killing their patients. Emerging from these compelling stories and provocative insights is a powerful case for change–by policymakers, hospitals, doctors, nurses, and even patients and their families. Wachter & Shojania underscore the depth and breadth of dangers in medical care; more important, they suggest basic safety procedures and hard-nosed remedies that could make erratic systems fail-safe and save countless lives.
Robert Wachter, MD is Professor and Chair of the Department of Medicine at the University of California, San Francisco (UCSF). Author of 300 articles and 6 books, he coined the term “hospitalist,” the fastest-growing medical specialty in U.S. history. He is past-president of the Society of Hospital Medicine, past-chair of the American Board of Internal Medicine, and an elected member of the National Academy of Medicine. In 2004, he received the John M. Eisenberg Award, the nation’s top honor in patient safety. Modern Healthcare magazine has ranked him as one of the 50 most influential physician-executives in the U.S. more than a dozen times; he was #1 on the list in 2015. His 2015 book, "The Digital Doctor," was a New York Times bestseller. His new book is "A Giant Leap: How AI is Transforming Healthcare and What That Means for Our Future."
This book about medical mistakes was written in 2004, so it's not quite up to date. For those of us who miss some of what goes on in the world, that's okay. It provided, for example, some context for the rush to get records computerized - because missing records can lead to negative outcomes. Broad coverage of various kinds of errors are brought to life with stories of specific people whose medical care had gone wrong. This technique made for some staying up past bedtime at my house.
At the end of the book, there are some suggestions of how to avoid some of the problems. For example, the breakthrough new product to avoid wrong-leg amputations is a permanent marker. As of the writing, some surgeons marked the leg to be amputated and others the leg to be left alone. Best to write "don't amputate this side" in case there is still no standard for this.
So if it's not going to scare you too much, I recommend it.
This was another thoughtfully written book by Dr. Wachter. I have seen him speak several times and he is clearly a thought leader in the quality movement. As for this book, it covers the gamut of medical errors from prescriptions, wrong site surgeries, handoff issues, reporting, malpractice, and culture. If you're involved in healthcare in any way, the information contained here will give you a good foundation of why medical mistakes are made.
The book was written in 2004 so it is outdated to some extent because of the rise of the Internet and the smartphone. Many healthcare providers have implemented CPOE, EHR, etc., and have changed the culture within their walls in the last twelve years putting safety and quality at the top of their pillar goals. The last section of the book offers solutions and the Appendix has a nice list of reading materials.
Because I was only interested in reading actual stories of doctors making mistakes, I only read part 2 of the book.
Some of the blunders told in this book were so horrendous and fatal that my best piece of advice for people trying to avoid becoming victims of medical mistakes is to avoid becoming a medical patient in the first place. Important to say though, that we can't treat medical staff like robots who don't ever make mistakes. It's not fair to them.
Get set of stories about the causes of medical mistakes. Published May 2005 and yet the underlying factors persist. Yes - CPOE is more widely available but Digital Doctor describes a new set of failure modes for medical errors.
Although it’s nearly two decades old as I’m writing this review, this book is still fascinating, informative, and important. It’s written with obvious extensive knowledge about the subject, but is communicated so that even someone who isn’t part of the health care system can easily understand it. The amount of wit and thoughtful comparisons both clearly illustrate the issues being discussed and serve to make this book far from a dry read. At the same time, it contains a discussion that acknowledges the nuances of medical errors and how to combat them, with very thoughtful responses to the myriad of problems described.
On the surface level, this is an interesting collection of stories about medical errors, but it’s also an honest exploration of the healthcare system and all those who work in it. It’s clear how much work and care was put into writing this book, and that’s something I very much appreciate.