Understanding Mental Models: Practically Applying Performance Modes, Systems 1&2, and GEMS

by Rob Fisher

This book is about helping people reduce the probability that they make a mistake, especially one that could be catastrophic. Nothing more, and nothing less. It comes from a place of caring about people and sharing what has been proven to work for over three decades.
The concepts and practical applications in this book will give those of you who have never heard of or used mental models
before a great start to understanding human success and failure.
For those of you who have some experience with mental models, this book may fly in the face of what you may have
learned in the past about errors, violations, mental models, and performance modes. I encourage you to have an open
mind, and hopefully, you can enhance your knowledge and start using that new knowledge immediately.

Paperback

Published July 21, 2022

Reviews

[Taylor Roakes]

I am very impressed that this book stuck to the science and explained the why behind mental models. This is a great book for anyone in manufacturing or genuinely curious about how tasks are performed. It challenges other organizational roll-out of human and organizational performance and details what good looks like.

[Blanka Kozma]

Very helpful book to understanding performance modes and a practical way of explaining the science behind it and why it's important.