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EMPLOYEE ENGAGMENT: The TQM Way

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As per Japanese Union of Scientists & Engineers (JUSE, the official body that is responsible for Total Quality Management (TQM) Promotion across the world), “TQM is a set of systematic activities carried out by the entire organization to effectively and efficiently achieve company objectives so as to provide products and services with a level of quality that satisfies customers at the appropriate time and price”.
This is a series of seven books on Total Quality Management (TQM) that provides a complete guide to the theory and practice of TQM. TQM practicing organizations can use this Book Series to implement TQM practices in their organizations. The books have been written from a manufacturing industry deployment perspective with focus on providing a practical & formatted approach to aid easy deployment of practices. One may customize the generic formats used in the book for organization-specific Daily Management practices and the methods & formats thereof!

BOOK EMPLOYEE ENGAGEMENT - the TQM Way
The book talks about the methods & practice of EMPLOYEE ENGAGEMENT. The book deals with the elements like - Employee Communication systems, Training & Education systems, Process of Empowerment through Problem Solving methods (like SGA, QC etc.) and finally, the impact of Reward & Recognition systems. The book deals with both the design aspects of the engagement levers and supports them with lucid case studies from the manufacturing and process industry.

Kindle Edition

Published July 29, 2022

About the author

Pankaj Lochan

19 books4 followers

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