Most small businesses fail not because of lack of sales, but because the entrepreneur burns out. All the responsibility and work fall onto their shoulders, and after five years they've had enough. Ever wonder why national chains seem to do well on the other hand despite mediocre products and not even owner operated? It's because they use a Business Operating System, and the mom-and-Pop business relies on sweat and grit. Inside this easy-to-read instruction manual is a system for operating any type of business that has customers. It is plug and play. You could buy a Caramel Ribbon Crunch Creme Frappuccino at Starbucks or purchase this little book and change your business life. The decision is yours.