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Implementing a Successful KM Programme

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Effective KM relies on acceptance from the people within your organization, introducing appropriate processes to facilitate and encourage knowledge capture and management, and integration of the right technology and tools for the job. Implementing a Successful KM Program is designed specifically to provide a step-by-step guide to initiating and managing a project of this kind. Each of the key stages is explored, the potential pitfalls are explained, the necessary research is outlined and all relevant resources that will help you in reaching your targets are listed at length, including associations, communities, news feeds, periodicals and training providers.

Successful knowledge management can improve internal communication, reduce duplication of effort, boost productivity, reduce risk from staff turnover, add value to your client relationships and have a genuine impact on competitiveness and profitability. This report can help you achieve some, if not all, of these benefits for your organization.

If you are considering initiating a knowledge management program, this book is an essential introduction to the subject area. A checklist for success, this vital textbook can ensure the time and energy invested in your project returns dividends. It offers straightforward advice from planning and strategic direction all the way through to program implementation and the various technical components that many organizations use to support their KM strategies.

The book’s strength is its no-nonsense advice, packed into just over 150 pages, which ought to provide readers with the framework they need to scope out a basic KM program, without overwhelming them with needless trivia. It also provides copious references and suggested reading.

Paperback

Published January 1, 2007

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About the author

Stan Garfield

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Stan Garfield is a knowledge management author, speaker, and community leader based in Northville, Michigan. He has worked in the field of knowledge management for over 25 years.

Stan spent 8 years at Deloitte leading communities and enterprise social networking. Prior to that, he spent 25 years at HP, Compaq, and Digital Equipment Corporation. Stan launched Digital's first knowledge management program in 1996, helped develop the corporate KM strategy for Compaq, and led the Worldwide Consulting & Integration Knowledge Management Program for HP. He also worked for PricewaterhouseCoopers, St. Louis University School of Medicine, and Washington University School of Medicine.

Stan holds a BS in Applied Mathematics and Computer Science from Washington University in St. Louis. He leads the SIKM Leaders Community with over 1,000 members globally, and is invited to present at numerous conferences, including KMWorld and the APQC KM Conference.

Stan has published over 1,000 articles on leadership, innovation, knowledge management, communities of practice, enterprise social networks, and social media. He is the author of the Profiles in Knowledge series featuring knowledge management thought leaders.

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