Managing a Consumer Lending Business summarizes the lore and the knowledge of the business as the new century begins. It covers many subjects a good manager should the importance of how to attract enough good accounts to offset the inevitable bad accounts that every lender will get, controlling line sizes, encouraging use by good customers/discouraging or controlling the bad customers, managing profitability with predictability, if he or she is to effectively run a high-volume consumer business.
I loved reading this book. Authors have done a wonderful job in explaining elusive concepts of statistics, data and finance in a very simple to understand language
Um livro que possui grande parte do meu conhecimento aprendido na prática em mais de cinco anos no ramo de administração de cartões de crédito. Gostaria de ter lido antes e ter aprendido menos através dos erros.
Recomendo a leitura para qualquer pessoa que trabalhe no ramo de crédito, seja direto ou indireto.