Authoritative and practical, but outdated. This is or at least has been *the* gold standard in group coaching, but although I found certain elements to be useful to my professional training, I was put off by many aspects of the book that appeared to be outdated and drafty (typos and incomplete sentences). Although the edition I purchased was published in 2010, the way it talks about digital technology has the feel of the late 90s or early 2000s.
Thumbs up:
- The introductory discussion of group coaching, and the spectrum between group coaching, seminars, and facilitation. Most group coaching is not pure coaching and falls somewhere along this spectrum. It is less vital that you stick to a pure coaching model, and more important to be aware of where you fall within the spectrum and to communicate which approach(es) you will be using to clients. As someone who envisions offering teachable content within the realm of group coaching, rather than having my programs strictly client-led, I found this freeing and insightful.
- Chapters 5 and 7, which gave some really practical lists and frameworks for how group coaching programs should be packaged in order to aid the client's journey through them. As someone who finds it easier to think about the actual topics/content/broad concepts a program will be centered around, I found it helpful to see really basic lists of what materials a client actually needs in order to make it through a program smoothly (everything from on-boarding materials like registration documents, to documents or materials for individual sessions, to what questions to ask on post-program evaluations).
- The discussion on experiential education (which broke down the process by which adults learn through experience) on page 56-58, as well as the discussion on group process. To me these helped demystify the different phases and stages in bringing a group together and how to leverage that group for individual client learning.
Thumbs down:
- Already mentioned how outdated many of the discussions felt. Examples: virtually no discussion of social media in any of the sections on marketing, content, or marketing funnels. To communicate with clients, the author suggests email and postcards. I found this bizarre and mind-boggling.
- Problems with graphics and diagrams - The graphics and quality of printing in the book had a cheap and primitive, Microsoft Paintbrush vibe, but worse: did not always match the content. The diagram of the experiential education cycle on p. 56 had arrows facing in the opposite direction as what was described in the accompanying text. Table 1.1 on p. 28 is featured before the text that explains it, and the text refers to the "following table" that was actually 2 pages back. Finally, not all the tables and diagrams had titles or were represented on the list of tables and diagrams in the beginning, making them difficult to reference or understand how they actually fit into the book.
- This book is sold at textbook level prices - I paid nearly $60 for it. The content it provides is not nearly this valuable and while I did gain some insight, I probably would not purchase it again if I had the choice.