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274 pages, Hardcover
First published January 1, 2009
...the mark of a good therapist is not being perfect, but rather being agile and quick to recover from inevitable missteps.
"I remain amazed at the relief clients experience simply by talking. Therapists may feel like they are doing nothing when they sit silently, allowing their natural emotional responses to surface and appear wordlessly on their faces. But if you think about how rarely this occurs in real life, you might appreciate how valuable it is to someone in distress. When telling problems to a friend or family member, most people quickly encounter the response of “Oh, yes, something similar happened to me.” Then the listener proceeds to cut off that person’s narrative and begin his own. A quiet, compassionate, involved listener is indeed a rare thing and will be duly appreciated by anyone seeking therapy."
"Our greatest fears revolve around reexperiencing the most painful moments in our lives, whether we realize it or not."
"I let my clients know their role is not a passive one: they are active participants in the therapeutic enterprise. If they ask me to start the sessions, I explain why it is important for them to do so, focusing primarily on the issue of emotion. I cannot possibly identify what issue carries the most emotional valence for them at any point in time. I can raise certain issues that have been important in the past. But the task of knowing what is emotionally important in the moment is theirs. I also emphasize that it is important for them to take responsibility for the content of their sessions. My role is to guide and facilitate, not to determine what is important."
"... it seems evident that sphinx-like therapists create an atmosphere where their clients receive very little feedback, both verbal and nonverbal. Rather than facilitating needed affective communication, the emotionally removed and silent therapist creates a vacuum the client may work hard to fill. Rather than focusing on their own needs, clients working in this type of emotional vacuum can end up expending too much effort trying to illicit a noticeable emotional reaction from their therapists. I think therapists who are willing to show emotion on their face and give feedback when the client is soliciting it (Maroda, 1991, 1999) are significantly less likely to have clients working overtime to figure out how to please them. From my clinical experience, the more matter-of-fact I am in sessions, and the more I encourage my clients to express themselves, the more likely I am to receive criticism over time, rather than consistently receiving deference. "
"When I supervise new therapists I always tell them that we all fail in small ways every day. Our ultimate success lies in our ability to perceive and respond to these everyday failures. Psychoanalyst Edgar Levenson (1996) elegantly describes the therapeutic function of the therapist’s flaws and mistakes: “The patient learns to listen to his/her own small voice through a series of incremental disappointments in the analyst and the analysis” (p. 696)."