Best Practices In Leading The Global Workforce

by Louis Carter, Phil Harkins

This book profiles what the world's leading global organizations are doing by way of managing their training and development, change management, learning, and supply chain management programs. It includes practical case studies of how global leaders are implementing leadership development, cultural change, career transition, human resources development, succession planning, and change programs using innovative human resources, management and leadership development tools, instruments, concepts and competency models. Each case study includes the following . A business strategy for the program/initiative . A strong customer and employee focus . Program design and implementation to fit the needs of the organization . Feedback and analysis from participants of the global program/initiative . Performance results of the program/initiative Best Practice companies Agilent Technologies - The Boppy Company - The Colgate-Palmolive Company - Dow Chemicals - Intercontinental Hotel Group - Johnson and Johnson - McDonald's - Motorola- Pfizer - Tower Automotive - UNICEF - Verizon Dominicana - Volvo 3P- Wyeth

456 pages, Paperback

First published October 31, 2004

About the author

Louis Carter is CEO and President of Best Practice Institute, an association and management consulting firm specializing in helping organizations and C-suite senior executives achieve their market strategy through organization learning, action learning, and HR SaaS software.
He is the creator of bestpracticeinstitute.org, a social networking, learning and benchmarking platform providing immediate access to industry companies, on-demand learning and senior executives executives, alongside its skillrater.com, a next generation SaaS anytime 360-degree tool using social collaboration, a top HR Product of the year by Human Resources Executive Magazine. Author of nearly a dozen books on best practices and organizational leadership.
Published by Jossey Bass/John Wiley and Sons, they include Change Champions, Best Practices in Talent Management, Best Practices in Leadership Development and Organization Change and Leading the Global Workforce.