Only Get Better? A Guide to Social Services Performance Measurement Processes for Front Line Staff

by David Burnham

144 pages, Paperback

First published June 1, 2006

About the author

David Bright Burnham was an American investigative journalist who worked for the The New York Times. His work investigating corruption in the New York Police Department, in which a key source was detective Frank Serpico, served as a basis for the 1973 film Serpico.