The Management and Control of Quality

by Evans Lindsay, William M. Lindsay

(This edition is labeled "Not for sale in the U.S. However, i found it invaluable as a study for both within and outside the U.S. Helps you prepare for more than just domestic business but world-wide enterprise.) Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.

800 pages, Paperback

First published June 19, 1998

Reviews

[Evan Leybourn · Rating 4 out of 5]

Practical in its approach yet comprehensive in its breadth. The Management & Control of Quality is a great examination of quality management. I loved the case studies and the accessible style of writing.

[Aldrin Siena]

total quality management/william m. lindsay

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