Over the past 30 years I have spent many hours in the leadership offices of businesses throughout the United States—both public and private. During that time I have spoken with hundreds of owners, CEOs and others that guide those enterprises. I have seen much of what works and what doesn’t, particularly what drives or hinders business growth. I have been able to observe first-hand the principles that guide successful companies. Conversely, I have learned why some companies fall short of their potential and get stuck in a cycle of underperformance. The insights I’ve gleaned through these interactions have helped me better understand how growth “breakthroughs” occur in businesses and with the individuals that lead them. This has increased my desire to help leaders avoid the mistakes too many seem to make and to see more clearly how to build the culture of confidence all successful companies seem to achieve. That desire led me to write this story. It is an attempt to clearly articulate core principles that businesses must apply if they expect to become great. While the story is fictional, the issues the business owners face in this book are not. If you run a business, you will relate to their experience. Writing this book has helped crystallize key concepts in my own mind regarding the interplay within a company between vision, strategy, roles, expectations and rewards. My hope is that it helps you as a business leader to look at the problems you face differently and that it provides many “breakthrough” moments towards achieving new levels of performance and growth. I wish you much success in the pursuit of your own personal “breakthrough.” Tom Miller