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Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization

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CAPTURE THE ONBOARDING MARGIN WITH THE “4 PILLARS” OF SUCCESSFUL ONBOARDING

“Bringing a new employee on board can be the start of a rewarding relationship or the beginning of a missed opportunity. This smart book can teach you how to make the most of each employee’s career starting on Day One.” —Daniel H. Pink, author of DRIVE and A WHOLE NEW MIND

“This book has the potential to change the way that we think about new hires and what is possible from the group. With the instruction provided, you can migrate onboarding from the administrative to the strategic, and deliver far greater value for your enterprise.” —Betty Thompson, Senior Vice President, People Services, Booz Allen Hamilton

“People are a company’s most important asset. Successful Onboarding makes the case for the importance of effective onboarding in setting up employees for success.” —Stephen Squeri, Group President, Global Services and Chief Information Officer, American Express Company

“Hiring employees is the biggest investment most organizations make. Understanding how to make sure that investment sticks is what onboarding is about, and Successful Onboarding shows you how to do it right.” —Peter Cappelli, Director of the Center for Human Resources, The Wharton School, The University of Pennsylvania; author of TALENT ON DEMAND

1/3rd of all external hires are no longer with the organization after 2 years. What can you do about it? In a onboarding; although poorly understood, subject to narrow definitions, and with limited best practice understanding or management rigor. Consultants Mark Stein & Lilith Christiansen have worked with leading companies on it, and they’ve synthesized their work into a ready to use system. With Successful Onboarding , you
--Rewrite the employer-employee compact—to everyone’s advantage
--Reduce time-to-productivity—while increasing the level of productivity and retention
--Make improvements at the systemic level—with gains realized with regularity
--Enroll new hires in your company’s strategic plan

Successful Onboarding provides a business case, a systemic approach to the entire process, and instructive inside stories from Apple, Starbucks, Netflix, Microsoft, Baird, Bank of America, John Deere, and dozens of other industry leaders.

288 pages, Hardcover

First published June 18, 2010

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Displaying 1 - 3 of 3 reviews
Profile Image for Stephen.
Author 4 books57 followers
March 19, 2012
READ MAR 2012

Excellent resource for any organization looking to develop strategic onboarding programs. The authors introduce the concept of "onboarding margin" which they describe as "new hires become more productive more quickly, and they operate at that higher level as part of the new steady state. This, combined with the gains attributable to lower attrition and better attrition mix, yields what we term the Onboarding Margin" (p. 22). This idea, along with their framework of Cultural Mastery, Interpersonal Network Development, Early Career Support, and Strategy Immersion & Direction help set up a multi-phased and strategic onboarding program for new hires as they prepare, orient, integrate, and ultimately, excel in their new roles within the organization.
Profile Image for Harry Harman.
844 reviews19 followers
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February 4, 2023
the cost of attracting talent approaches 30% of a new hire’s annual salary.

It’s one thing to talk about adding value, and quite another to provide hard numbers and explain exactly where those numbers originate.

If most leaders today believe their f irms can’t afford an effective onboarding program, this chapter’s material is designed to convince them of the very opposite: Their firm cannot afford not to invest in one.

13% attrition of new hires in the first year, and some of that constitutes “regrettable” attrition (productive recruits with great prospects who choose to leave) as opposed to “non-regrettable” attrition (unproductive and low prospect workers leaving the firm).
30 reviews
May 30, 2014
Great book! Not only did it offer a road map to successful on boarding but also best practices from companies like Starbucks, Pepsi, Microsoft and others.
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