This is the first book to document an actual company's Lean transformation over a ten-year period. It presents, in detail, what The Wiremold Company did to achieve its transformation and their amazing results, both financial and non-financial. The book vividly shows how Wiremold applied Lean principles and practices to the entire enterprise and throughout the value stream. The Wiremold Company achieved outstanding success in a short period of time by using Lean as a comprehensive management system, rather than as a group of tools. The leadership lessons are invaluable for anyone involved with making the Lean management system come alive in their company.
It's all about people and, of course, it's all about leadership.
The highest form of efficiency is the spontaneous cooperation of a free people. So that, mistakes are not made on purpose and we are trying to learn something from each one we make so as to avoid making the same mistake twice. Unless we do learn this lesson, our customers will buy elsewhere.
Emiliani provides a first-hand account of transforming an organization through implementation of lean. The book is loaded with lessons-learned and how-to information.
It is a good book, but I didn't really get a whole lot out of it.