SPEC Kit 280: Library User Surveys

by Tom Diamond

This SPEC Kit presents information on library user survey activities in ARL member libraries and also updates Elaine Brekke's findings that were published in SPEC Kit 205, User Surveys in ARL Libraries, in 1994. The results contained in this new SPEC Kit address survey frequency, goals, and evaluation; survey development, promotion, and administration; survey implementation and effectiveness; and the analysis of survey results.

144 pages, Paperback

Published October 12, 2004