This book unpacks in simple language the games, dances and dynamics that occur within ourselves and other people that must be addressed if we are to make sense of our interactions. It teaches the skills that make difficult conversations a breeze and explains the empathic listening techniques that are the foundation of effective communication. It shows us how to achieve the personal transformation that must take place within ourselves, and how to combine this with the skills that will help us navigate conversations to improve all our relationships. It is enriched by comments from interviews with over twenty leaders and senior executives across three continents whose expertise in communication and leadership has been shared with thousands of people around the globe.
Learn How... To become a Calm Communicator by becoming proficient at communicating in all situations.The result is someone who is heard, from the boardroom to the bedroom and everywhere inbetween.
Who Will Benefit? As an intelligent person s practical guide to communication mastery, this book provides solutions to anyone * struggles with difficult and crucial conversations. * is successful in one area of life yet has difficulty being heard in another. * seeks to improve their relationships, whether at work, romance or with their family.
Clare Mann is an Australian-based psychologist, existential psycho-therapist, best-selling author, speaker, and communications trainer. She consults with people worldwide to help address the personal and social challenges of being vegan and living in a non-vegan world.