The Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement and Effective Planning

by Michael Brassard, Diane Ritter

The Memory Jogger II is an easy-to-use pocket guide that describes tools to help you make continuous improvements in an organization. The tools help people at all levels participate in identifying and solving problems; eliminating rework; streamlining processes; improving cross-functional communication; decreasing costs; and measuring results. The guide supports organization-wide consistency and participation in creating organizational breakthroughs and improvements. It measures 3.5" x 5.5".

Genres: Business, Nonfiction, Management

164 pages, Paperback

First published January 15, 1994

Reviews

[Daniel]

Easy to use, quick reference guide. The content is still completely relevant today. This can be used by anyone leading or participating in corrective actions or improvement projects.
There are obviously deeper, more detailed, and more expansive resources, but this little pocket guide gives you the basic tools with basic examples.
It works as an introductory guide or a quick refresher for a tool that maybe you learned a while ago and want to use now after some time.

[Jeanette]

Great guide when needed as a refresher on quality tools and assisting in creating training on those tools.

[Denise]

probably a bit dated now, as management theories and tools continually are updated.