Para muestra, basta un botón. Les hago un brevísimo resumen de los primeros tres capítulos de este libro:
Every Detail Counts:
The Magic behind every outstanding performance is always found in the smallest of details.
• The key to quality in every aspect of our lives is doing little things correctly, all the time, every time.
• The people who deliver superior results are not simply doing more of the same things everyone else does; they are doing better things. Very small differences, consistently practiced, produce superior results
Commitment Counts:
Commitment protects and strengthens your credibility and reputation with yourself and others.
• You either honor your commitments, or you don’t.
• Your ability to honor your promises directly impacts your credibility, reputation, trustworthiness, earning ability, and overall peace of mind.
If you make a commitment, honor it.
If you make a promise, keep it.
If you set a goal, achieve it.
Focus Counts:
Focus serves as an absolute precondition for every success you will experience.
• Everything you think, say or do is either taking you closer to or further away from it
• Unless you’re able to give complete attention to your goals and desires, your full potential will never see the light of day
• Few things are more admirable than a focused and committed individual
• Concentrate your efforts on the smallest number of activities that will produce the largest amount of productivity
• While it is always possible to regain focus, it is far easier to remain than to regain or rehabilitate.