The Extraordinary Coach: How the Best Leaders Help Others Grow

by John H. Zenger, Kathleen Stinnett

COACH YOUR BUSINESS TO SUCCESS USING THIS “INTERACTIVE” APPROACH FROM TWO OF TODAY’S MOST FORWARD-THINKING LEADERSHIP GURUS “A wonderful and indispensable guide to the practice of coaching. The authors are among the most seasoned practitioners around . . . and it shows! Whether you are coaching subordinates or clients, you will want to keep this book close at hand―full of detailed guidance.”
―Jay A. Conger, Kravis Professor of Leadership Studies,Claremont McKenna College, and author of Building Leaders and Learning to Lead “Stinnett and Zenger provide a comprehensive look at the value of coaching inside the organization, complete with a process, tools, and supports for getting started. This book is a great resource and contribution to the field!”
―Pam McLean, Ph.D., CEO, Hudson Institute of Santa Barbara “Finally, and I do mean finally, a book has emerged that is the very best guide to the philosophy, competencies, and discipline required to be a coach who makes a true difference in lives of others. This is not a book to read. It is a book to study and live by. Why? Because it is all the right questions, the right answers, and the right motives of giving your best to others.”
―Larry Wilson, CEO, The Wilson Collaborative, and author of Play to Win! “ The Extraordinary Coach offers a compelling view of what it means to be a truly effective leader― one who empowers and grows capability through coaching. It demystifies coaching into an actionable framework that generates immediate change.”
―Christy Consler, Vice President, Leadership Development and Sustainability, Safeway, Inc. “Powerful, thought-provoking, and packed with practical tools, concepts, and ideas you can use immediately. It will change the way you think about coaching, and about yourself.”
―Lou Kaucic, retired Chief People Officer of Applebee’s International, founder of Coaches Collective International About the Imagine your workplace filled with curious, creative, committed employees. People who take initiative, who are fearless decision makers, who “own” their work. With the right coaching system in place, this dream will soon become reality. With The Extraordinary Coach , leadership guru Jack Zenger and coaching expert Kathleen Stinnett deliver an entire toolbox for coaching your organization to success. While other such books simply tell you how to coach, The Extraordinary Coach uses companion videos (at www.zengerfolkman.com), worksheets, checklists, sample questions, and the latest research fi ndings to provide a fullimmersion course on becoming the kind of coach who brings dramatic changes to an organization. Applying Zenger and Stinnett’s system, you’ll see immediate results in your business

Genres: Business, Leadership, Nonfiction, Management, Communication, Business Leadership

320 pages, Hardcover

First published May 3, 2010

About the author

John H. “Jack” Zenger is the Co-founder and Chief Executive Officer of Zenger Folkman, a professional services firm providing consulting and leadership development programs for organizational effectiveness initiatives.

Reviews

[Abdullah Al-zamel · Rating 5 out of 5]

I got this book as a valued gift from jack and Kathleen.. It was one of the best books I read on coaching. I strongly recommend it. Thanks jack and Kathleen for this great book :)

[John Dobbs · Rating 4 out of 5]

The Extraordinary Coach offers some key insights into how managers can help lead people into greater effectiveness in working through effective conversations and expressive warmth. It offers a framework for coaching conversations as well as plenty of good practical examples. If I have any critiques of the book, the last four chapters seemed like they could have been one chapter. In addition, whenever books use dialogue as examples, it always seems hokey to me and not likely to be a real conversation. I liked the emphasis on realizing the employee is a real human living in his/her own context - and how keeping that in mind influences coaching. If you have difficulty having hard conversations with others, this book offers some excellent help. I thought it was very good.

[Scott Brown]

I received this book as a valued gift from my SVP. It is a unique combination of relevant and illustrative examples, deep research, with good practical how-to examples. It is riddled with self reflection exercises that help you map out a plan of action.

Coaching = "Interactions that help the individual being coached to expand awareness, discover superior solutions, and make and implement better decisions." They go on to explain, "Coaching helps individuals discover answers within themselves and helps them feel more personally empowered. The coach is also dedicated to helping to ensure the implementation and long-term follow-through of planned actions."

[Kristin · Rating 3 out of 5]

I found a lot of the information in this book helpful and important for managers. In theory, if all managers followed this, I think employee turnover would be reduced and productivity would increase.

The information was definitely presented in a dry manner, and some of the conversations presented felt forced (and a little biased - I was quite tired of the person with a problem that the coach approached being a girl), but overall, great information for leaders on how to help employees be the best employee and know that their leaders care for them personally.

[Jacqueline Shepherd · Rating 5 out of 5]

Honestly a really amazing read! Changed my perspective in how I coach my coachees at work, especially the sections around not just giving advice and making redirecting feedback more of a conversation.

[Ben · Rating 4 out of 5]

While it's a bit too corporate at times, and feels a bit artificial in others, it's a quick read and a good guide to becoming a better coach. Worth the read if you want to make yourself better.

[Teri Sackett · Rating 5 out of 5]

Excellent

The principles and guidelines In the book appear sound and should enable an increased competency in working with ones employees.

[Robert · Rating 4 out of 5]

OBuen libro con contenido.

Ofrece un marco metodológico o checklist para cada conversación de coaching, un coaching que debería realizarse entre cualquier líder y colaborador. Acordémonos que el ser humano acompaña al trabajador en el ámbito laboral.

Me quedaría como resumen: Por mucho que usted quiera que una persona haga algo, no es probable que lo haga hasta que ella desee hacerlo.

[Bethany · Rating 4 out of 5]

I read this for a class at work and liked the approach to coaching instead of problem solving. Definitely a great read if you’re looking for a leadership role or to redefine how you help others😊

[Laura · Rating 5 out of 5]

Great content. I learned a lot that can be applied immediately. I really found the assessment suggestions helpful and will implement them.

[Jeffry · Rating 3 out of 5]

I'm a fan of Zenger's previous book, The Extraordinary Leader, and was a bit disappointed by this one. This book did not seem to be as research driven and also much less concrete. The process advanced for coaching is too much for me to keep in my head at once which makes it too complex, at least for me. It has some decent tips and good coaching philosophy/attitude pieces, but not spectacular overall.

[Dan Gabree · Rating 4 out of 5]

Good read for anyone in business. Perspective is as a coach, but the ideas are good for any manager who must work with and lead others. Good specifics on when to approach topics and how to avoid "telling" people what to do. Provides good guidance on how to establish appropriates relationships to promote growth for both. Definitely recommended.

[Jaclyn · Rating 3 out of 5]

I attended the ZF Extraordinary Coach workshop and I would say that the first ~160 pages of this book are a fairly faithful summary of the workshop. I particularly enjoyed the three chapters on feedback (redirecting and reinforcing), and the research underpinnings for many of the suggestions. All in all, a great intro to coaching.

[Rebekah · Rating 2 out of 5]

Book includes a horror scenario intended to illustrate effective accountability: Mom wants to lose weight. Her children are told they'll each earn $10 for every pound she loses. Harassment about Mom's food choices ensues, and one can only assume that either child- or adult-protective services was called in shortly, depending on Mom's basic constitution.

[Lore · Rating 5 out of 5]

Strongly recommend this book. Great follow up to the Extraordinary Leader

[Jeff Lampson]

Outstanding! This books contains very practical and effective advice for leaders as coach. Full of useful models that can be immediately applied!

[Kim]

Recommended by cpe speaker

[Paiman Chen · Rating 4 out of 5]

Empty cup, new tea.