Switchpoints: Culture Change on the Fast Track to Business Success

by Judy Johnson, Ned Morse, Peter Edwards

SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years–becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today. Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture.

288 pages, Kindle Edition

First published October 3, 2008

About the author

Judy Johnson has published four poetry collections, a verse novel and two chapbooks, a novel with another forthcoming in November 2014.

She has won many prizes for poetry including the Victorian Premiers award, Wesley Michel Wright Prize twice, Josephine Ulrick and Val Vallis award and been shortlisted in many others including the West Australian Premier's Award.