Surviving the Future: Academic Libraries, Quality and Assessment

by Gail Munde, Gail Munde

Every academic library strives to make improvements - in its services, its effectiveness, and its contributions to overall university success. Every librarian wants to improve library quality, but few are knowledgeable or enthusiastic about the means and mechanisms of quality improvement. This book assists librarians to make sense of data collection, assessment, and comparative evaluation as stepping stones to transformative quality improvement. Creating value lies in a library’s ability to understand, communicate and measure what matters to users, and what can be measured can be managed to successful outcomes.

218 pages, Paperback

First published February 1, 2009

Reviews

[Rhonda · Rating 4 out of 5]

helpful