PLEASE THERE IS A MORE CURRENT EDITION OF THIS BOOK AVAILABLEIn Branding Basics for Small Business, marketing expert Maria Ross uses real-life examples to show how organizations of any size can create a winning brand to stand out, delight, and connect with their audiences. Small businesses, start-ups, and non-profits enviously watch the "big guys" create tribes of loyal followers. How do they do it? What can time and resource-strapped organizations learn from them? The secret is starting with a strong Brand Strategy. Brand is more than just a pretty it is your core promise, personality, and reason for being. Branding effectively and connecting with customers isn't about how much money you spend, but about how clearly and consistently you communicate the right message through everything you do. This book reveals a ten-step process to create a strong Brand Strategy so you can craft messages to connect with the right customers, make smart marketing decisions and save money, inspire customer loyalty, share a clear vision with partners and employees, and break away from the pack and grow your business.
Maria Ross is a brand strategist, speaker and author who believes cash flow, creativity, and compassion are not mutually exclusive. She is the founder of Red Slice, a consultancy that advises entrepreneurs and fast-growth businesses on how to build an irresistible brand story and authentically connect with customers. Maria is a keynote speaker who regularly speaks to audiences on crafting an engaging brand story that drives growth and impact. She is the author of The Empathy Edge, Branding Basics for Small Business and the Juicy Guides ebook series for entrepreneurs.
Maria started her career as a change management consultant at Accenture and went on to build marketing and brand strategies for companies such as Discovery Communications, Monster.com, BusinessObjects (now SAP), and several technology start-ups, before starting her own business. As a brand strategist, she has worked with brands such as Microsoft, Dropbox, Alteryx, Talemetry and GSK, as well as entrepreneurs and smaller niche industry leaders. Maria has been featured in and written for numerous media, including MSNBC, Entrepreneur, Entrepreneur.com, Huffington Post, and Forbes.com.
Maria understands the power of empathy at both a brand and personal level: in 2008, six months after launching her business, a ruptured brain aneurysm almost killed her. Her humorous and heartfelt memoir about surviving this health crisis, Rebooting My Brain, has received worldwide praise. Maria uses this experience to be a voice for brain injury survivors and has shared her story to educate and inspire attendees at medical, business and women's conferences.
Maria lives with her husband, young son, and precocious black lab mutt in the San Francisco Bay Area.
(The English review is placed beneath Russian one)
Несмотря на крайне небольшой размер, данная книга всё же заслуживает определённого внимания, в особенности для тех, кто мало что знает о маркетинге или о том, как должен или как уже функционирует бизнес не зависимо от его размера. Другими словами, данная книга является отличным введением в тему. Во-первых, краткость книги позволяет быстро ознакомиться, фактически, со всеми основными темами, связанными с современным маркетингом. Автору удалось в краткой форме рассмотреть все основные вопросы с которыми сталкивается современный бизнес и сделать это в простой, понятной и доступной форме. В данной работе мы познакомимся со всей важностью брендинга как такового и его роли в сегодняшнем бизнесе. Автор очень точно подметила, что работа над созданием сильного бренда – ключевая задача любого бизнеса вне зависимости от его размера. Так что первая часть книги рассмотрит основные моменты, связанные с этой темой. И мне показалось, первая часть книги – самая удачная часть. Далее, автор рассмотрит второй по важности вопрос, а именно, покупатели, целевая аудитория и та важность, которая с ними связана (почему, собственно, они должны покупать у вас?). Тут автор также опишет все основные моменты в простой, понятной и короткой форме. И также мне показалось, что у автора это получилось крайне удачно. К примеру, автор очень точно подметила тот факт, что прежде чем публиковать где-то свою рекламу, стоит узнать, а пользуются ли данным ресурсом ваша целевая аудитория. Если ваша целевая аудитория не использует социальную сеть при выборе вашего товара, точнее это никак не связано с процессом выбора и покупки вашего товара, то и смысла затрачивать усилия и деньги на социальную сеть также нет (достаточно просто завести страничку). Как правильно пишет автор, нужно знать, чем руководствуются именно ваши покупатели при выборе и приобретении товара и только тогда предпринимать действия. Ну, и самое главное, кто они, эти ваши покупатели. Тут требуется доскональный их анализ. Автор очень правильно пишет, что это один из самых важных вопросов - знать все, что только возможно о вашей целевой аудитории. Если ЦА Rolex читает журнал Forbes, HBR и пр., то именно в эти журналы следует давать рекламу. Ну, и так далее. В третьих, автор рассмотрит ещё одну важную тему любого бизнеса – позиционирование, наличие УТП, т.е. то, что определяет или отделяет ваш бизнес от бизнеса или брендов ваших конкурентов. Все вышеприведённые темы и всё что последует у автора далее, будут сопровождаться небольшими примерами, которые, и это ещё один плюс книги, являются новыми, не замеченными в других книгах. Т.е. в данной работе автор решила отойти от приевшихся примеров связанными с Coca-Cola, Southwest Airlines, IBM, GE и так далее. Все главы автора заканчиваются примерами «как это выглядит в реальности». Четвёртая важная тема будет посвящена теме имиджа, репутации, куда бы я добавил также и темы связанные с логотипом, миссией и целями, выбором цвета, который ассоциируется с компанией и/или брендом и который используется при создании логотипа, упаковки и пр. Заканчивается книга описанием более мелких деталей, привычными рассуждениями о тех изменениях, что произошли в сегодняшнем бизнесе и т.д. и т.п.
Despite its very small size, this book still deserves some attention, especially for those who know little about marketing or how a business should or already functions, regardless of its size. In other words, this book is an excellent introduction to the topic. Firstly, the brevity of the book allows you to quickly get acquainted with virtually all the major topics related to modern marketing. The author managed to briefly consider all the major issues facing modern business and do it in a simple, understandable and accessible form. In this paper we will get acquainted with the importance of branding as such and its role in today's business. The author has very accurately noted that working on the creation of a strong brand is a key task for any business, regardless of its size. So the first part of the book will consider the main points related to this topic. And it seemed to me that the first part of the book is the best part. Next, the author will consider the second most important issue, namely, the buyers, the target audience and the importance that is associated with them (why, in fact, should they buy from you?). Here the author will also describe all the main points in a simple, understandable and short form. And also it seemed to me that the author succeeded in this. For example, the author has very precisely noticed the fact that before publishing advertising somewhere, it is worth knowing whether your target audience uses this resource. If your target audience does not use a social network when choosing your product, more precisely, it is not associated with the process of selection and purchase of your product, then there is no sense to spend efforts and money on a social network as well. As the author correctly writes, you need to know what your customers are guided by when choosing and purchasing goods and only then take action. And most importantly, who your customers. It requires a thorough analysis of them. The author writes very precisely that this is one of the most important questions - to know everything that is possible about your target audience. If the target audience of Rolex reads the magazine Forbes, HBR, etc., it is in these magazines should be given advertising. Third, the author will consider another important topic for any business - positioning, i.e. what defines or separates your business from the business or brands of your competitors. All of the above topics and everything that the author will have next will be accompanied by small examples, which, and this is another plus the books, are new, not noticed in other books. That is, in this work, the author has decided to move away from the tedious examples related to Coca-Cola, Southwest Airlines, IBM, GE and so on. All of the author's chapters end with examples of "what this looks like in reality". The fourth important topic will be image, reputation, where I would also add topics related to the logo, mission and goals, the choice of colors associated with the company and/or brand, which is used in the creation of the logo, packaging, etc. The book closes with a description of the smaller details, familiar reasoning about the changes that have occurred in today's business, etc.
I read the Audible version. I enjoyed the book, and found the author's insights and suggestions for small businesses to be very insightful and helpful. I recommend this book to anyone who wants an easy to understand book that doesn't rely on jargon or the author's ego to impress. This is a book full of actional information, and is well worth your time.
A substantial introduction of the importance of branding not matter the scale of your business packaged with guidance by reviewing how companies with different commercial nature position in customer minds and market through brand design that is well executed in any platform considered and as well the human resources that are representing the business.
Really helpful book! Highly recommend the reading! My only reason for not rating it 5 stars is because in some occasions the author repeated herself. But nonetheless, it doesn’t diminish the great content and intention of the book! Go read it!
Excellent book for either the new business or the existing business if you have not worked on your brand. Easy to read and follow and if you answer all the questions carefully you will have yourself a great brand strategy.
I would definitely recommend this book to anyone who is interested in branding either their own or somebody else's business or non-profit. Worth every penny!
I read the book after hearing Maria speak recently. Despite the title, her no-nonsense approach to branding works well for businesses of all sizes. She offers great advice about brand consistency.