English that manages unexpected challenges. Get help from police, paramedics, fire department and city council. Get action on problems, complaints and safety issues. Handle a police traffic stop. Deal with car mechanics and get roadside help. Order home repairs; describe a problem and talk to repair people. Sort out money bank and billing errors, late fees, debts, unauthorized charges... and more. A complete program for classroom or self-study and a quick reference guide with corresponding sound tracks on 4 audio CDs. ESL intermediate - advanced. Online coaching on this book is offered at EnglishSkills.com.
Natasha Cooper was Chairman of the Crime Writers' Association in 2000/2001. She reviews books in THE TIMES, THE TIMES LITERARY SUPPLEMENT and the NEW LAW JOURNAL. She is the author of, among others, FAULT LINES and PREY TO ALL.