9784906224616 Introduction to Quality Control Introduction to Quality Control is highly recommended reading for people of all levels already working in quality control as well as those about to enter the field. It may be the best introduction to this vitally important topic you will ever find.
From my professional view this was a shockingly exciting read. I never thought in a million years I would want to read what an accountant had to say about how to organize your enterprise and measure it's value, let alone an historian of accounting, but this was fascinating. Tom Johnson figured out decades ago what my new start-up is trying to bring to healthcare: that you can't treat your company/hospital/factory like a mechanical thing to be manipulated with levers. Quantum science has taught us that Newtonian science will only get you so far in understanding the universe: organizations thrive when we learn to align them with natural laws that define living systems. Toyota figured this out. Others can too. Our management and accounting systems are limping along in an outdated paradigm.
As an accountant (at least by professional designation and training), I found Profit Beyond Measure to be an mind-opening experience. I learned that Toyota doesn't use cost accounting in their manufacturing plants (compared to say GM or Ford that appear to be managed by cost accountants with an engineering background) and then I considered that Toyota is profitable while GM, Ford, etc. are losing billions of dollars, and I had to conclude that the authors are on to something.
The later chapters ventured into the political correctness of environmental activism that didn't support the overall book, the misadventure wasn't enough to reduce my overall conclusion that this is a must read for business leaders, especially if your profits aren't where they should be and you seem to be managed by accounting information.