User-Centered Design: An Integrated Approach

by Karel Vredenburg, Scott Isensee, Karel Vredenberg

User-Centered An Integrated Approach will help you optimize your customers' total experience with any technology product or service - from purchase and installation through support, upgrades, and beyond. Karel Vredenburg, Scott Isensee, and Carol Righi, the field's leading experts, present methods, techniques, case studies, and CD-ROM-based tools for introducing, deploying, and optimizing UCD to make products that are simpler, more elegant, more powerful, and more profitable.

246 pages, Paperback

First published December 23, 2001

Reviews

[Beth · Rating 3 out of 5]

For a book written in 2002 about digital product design, it's not bad. I read the first few chapters on the principles of user-centered design - it reads more like a project management methodology than anything else. I skimmed the second half, since it was mostly talking about web and GUI design principles and its examples were, well, from 2002.