excerpt from the dust "Want to be the person in demand by your employer? Your Customers? the important people in your life? Learn to give an encore performance." "We perform every day, at work, at home and in our communities. How can you make the important performances of your life really count?"
Mark Sanborn is an international known author, motivational speaker, and the president of Sanborn & Associates, Inc., an idea studio for leadership development. He gives nearly one hundred presentations each year on leadership, team building, customer service, and mastering change. Mark and his family live near Denver, Colorado.