This past December I was flung to the earth by the force of gravity, which never relaxed for a second.
This resulted in an bad ankle injury which has required an ortho boot, limited activity, and physical therapy.
(I couldn't help wondering if that was what God put me on Earth for—to find out how much a [person] could take without breaking).
Two weeks ago, I received a shoulder shrug from the doctor and his advice: “You need an MRI if this doesn't improve soon.”
Almost all the messages which were sent and received in his country, even the telepathic ones, had to do with buying or selling some damn thing.
Getting an MRI is right up there for me with shopping naked at my regular grocery store or being hog-tied, gagged and deposited in the trunk of somebody's Buick.
So, I procrastinated making the call for days, then finally took a deep breath, put on my happy face, and called the person who scheduled the MRI appointments. You could say I put my best foot forward, when I made that call (at the moment, that would be my left foot).
A woman answered, and right from the first words out of her mouth, I was greeted with vitriol. Hatred, almost. (Some persons seem to like you, and others seem to hate you, and you must wonder why).
I couldn't believe it. I had dreaded making the call in the first place and then I was put on the phone with this woman. Was it the pandemic that had brought this employee at this medical office to this place, or had she always been such a condescending and miserable person? She must have hoped to get through what little remained of [her] life without ever having to touch another human being again.
Such a small remark was able to have such thundering consequences because the spiritual matrix. . . was in what I choose to call a pre-earthquake condition. Terrific forces were at work on our souls, but they could do no work, because they balanced one another so nicely.
After she knocked me out with three unprovoked verbal blows in a row, my voice was quivering and I almost hung up the phone, but instead I said, “I called you to schedule an appointment, and you have been rude to me from the first word. (Which wasn't hello). You have no idea how much courage it took me to make this phone call or how stressful it is for me to have another MRI. How can you have this job, of scheduling people for stressful appointments, without any compassion or professionalism? This is not okay, and I am hanging up now and I will schedule this appointment at a later time.”
I hung up the phone and sat down on my bed and cried. (A writer off-guard, since the materials with which he works are so dangerous, can expect agony as quick as a thunderclap). It may sound dramatic to you that I cried, but sometimes a little kindness can make all the difference in the world, and when someone stuffs their fist in your mouth instead, you can't help but fall apart.
A lot of citizens were so ignored and cheated and insulted that they thought they might be in the wrong country, or even on the wrong planet, that some terrible mistake had been made.
It took me a full week to summon the courage to call again, and, naturally, when I did, the same woman answered the phone. We were both fully aware that it was the same person from the previous week on the call, but we danced around the issue. My goal was to stay professional and make an appointment; I think her goal was the same, but she couldn't resist one verbal barb at the end.
When I arrived at my appointment yesterday, it was the same woman again. I could not believe it. (Truly, is she the only employee there or what??). She greeted me with, “I just called your phone. I looked at the time and wondered if you'd show.” (I was supposed to arrive at 9:15 and it was 9:17).
I didn't want further conflict, so I said, “I'm sorry. When I'm nervous, I start peeing and it's like I can't stop. I've spent most of the morning on the toilet.” Then I pulled down my mask and showed her the dried blood on my lower lip. I started to laugh (I was a nervous wreck) and I said, “I broke out with a cold sore last week, thinking about this MRI, and I ripped the scab off with my fingernail when I tried to spray Rescue Remedy in my mouth in the car. I filled two napkins with blood. I'm a mess.”
She stared at me for a moment, then handed me the paperwork. I was standing at the counter, filling it out, when she said, “I haven't been very nice to you, have I?” I looked up, but I didn't say anything. She said, “I was rude to you on the phone and you called me out on it. I've been thinking about it all week, and I've realized that I've been slowly turning into a person that I don't like anymore.”
You could have knocked me over with a feather. I responded to her honesty by saying, “It's a tough time, and we're all dealing with a lot of stress right now. I'm sure you're trying your best.”
She said, “Nah. I wasn't trying my best. I've been turning into this person long before the pandemic. You're right; I wasn't kind to you, and I hope you'll accept my apology.”
I accepted her apology and asked her to please forgive me, too. Then two incredibly cheerful and compassionate men ushered me back to the MRI. I discovered I was able to go in “feet first” (thank you, Jesus!). Chopin was playing on the headphones.
I decided: some days are really shitty, some are almost divine.
[Their] situation, insofar as [they were] a machine, was complex, tragic and laughable. But the sacred part of [them], [their] awareness, remained an unwavering band of light.