Human Performance Improvement: Building Practitioner Competence

by Stephen B. King

Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety.

This book provides the tools and techniques that are fundamental to the practice of HPI. 'Human Performance Improvement' is all you need to understand and carry out your own HPI plan and is invaluable for trainers, HR practitioners, line managers, workers, college students who are being introduced to Human Performance Improvement principles, and anyone who is interested in improving how well and how much people perform in organizational settings.

'Human Performance Improvement' shows you how
* discover and analyze important human performance gaps
* plan for the future improvements in human performance
* design and develop cost-effective and ethically-justifiable interventions to close performance gaps
* analyze trends and their implications for HPI

This book provides the tools and techniques that are fundamental to the practice of HPI. 'Human Performance Improvement' is all you need to understand and carry out your own HPI plan and is invaluable for trainers, HR practitioners, line managers, workers, college students who are being introduced to Human Performance Improvement principles, and anyone who is interested in improving how well and how much people perform in organizational settings.' Human Performance Improvement' will show you how * discover and analyze important human performance gaps* plan for the future improvements in human performance* design and develop cost-effective and ethically-justifiable interventions to close performance gaps* analyze trends and their implications for HPI

407 pages, Hardcover

First published September 19, 2000

Reviews

[Michael Belcher · Rating 4 out of 5]

Perfect primer for Human Performance Improvement practitioners.

[Brent Wilson · Rating 4 out of 5]

I gave this book about four hours of my time - got through about a third of the content. It's a typical textbook in its ambition to "cover" a subject area. In this case it does a pretty good job through clear exposition, tons of simple figures and tables, attractive text design.

In my opinion Appendix III is largely a waste - 50 pages of reference material that could have been better placed on the web - and kept updated there.

It's been interesting to see how the field of human-performance improvement (HCI - or "technology" HPT) has matured into a field with established textbooks.