Service That Sells The Art of Profitable Hospitality. This is it. The best-selling book in foodservice history Its tips, tricks and techniques have maximized the service and sales potential of operations ranging from quick service to full service, business and industry to family dining. An indispensable resource for restaurant owners, operators and managers committed to profitable hospitality.
Really interesting read. I'm not from hospitality industry, thus majority of things I read intrigued me. Loved it, and now figuring out where to use those things, I know I will use some of them somewhere. For sure!