As one of the titles in APQC's Passport to Success Series, this book will illuminate your path to knowledge management success, the same one taken by some of the world's leading companies. It follows APQC's Road Map to Knowledge Management Stages of Implementation, a model developed by APQC after studying best-practice organizations in detail over a period of years. For those anxious to navigate toward true knowledge management results using the APQC Road Map, this book will serve as the perfect companion.