Business Protocol

by Jan Yager

In this highly-acclaimed book, sociologist and workplace expert Dr. Jan Yager shows how to use protocol as a business strategy. With targeted anecdotes and examples, based on Dr. Yager's extensive research and consulting including surveys of 108 human resource managers and of 234 men and women in diverse workplace settings, Business Protocol probes the skills and knowledge necessary to master any business situation.

Genres: Business

Hardcover

First published April 1, 1991

About the author

Jan Yager received her BA in fine arts from Hofstra University, her MA in criminal justice from Goddard College, and her PhD in sociology from City University of New York Graduate Center. Beginning in her early twenties, with fulltime positions at Macmillan Publishing Company, followed by Grove Press, Jan has been an editor, director of subsidiary and foreign rights, acquisitions editor, book publicist, author event planner, media trainer, consultant, book coach, permissions editor, and award-winning author of 65+ books. Her titles in a range from genres -- from nonfiction and fiction to illustrated children's books and poetry -- have been published by Simon & Schuster, Scribner, Doubleday, Penguin Random House, Square One Publishers, and self-published through the small press she founded almost 30 years ago, Hannacroix Creek Books, Inc. (Her first five books were published under her maiden name of J.L. - Janet Lee- Barkas.) For more on Jan, go to: www.drjanyager.com, www.whenfriendshiphurts.com, or www.hannacroixcreekbooks.com

Reviews

[Cherie · Rating 1 out of 5]

Only basic information. Slightly stereotypical. Now out of date.

[James Pritchert · Rating 4 out of 5]

I met the author and hired her to train our people. She is an excellent presenter and her book was an eye opener. I can recommend it.