i noticed the bold orange spine and the name Ram Dass on one of the bookshelves at our counseling clinic, and as the weight of compassion fatigue and confusion/helplessness fatigue has been bearing down on me in my role as a school therapist, i decided to take it and read it mostly that night. it was a comfort and reassurance to read that there is no comfort or reassurance in this work of "helping," and to just have that clarity of transmission through the writing...of what is real and what is conditioned. a nice reminder. the book wants to challenge as much as possible any role we might settle into as the "helper" helping the "other" when the roles fall away there is just "helping" an energy that is there and moving back and forth dynamically. i have caught myself becoming over-involved and over-identified as the helper, whose job it is to help, rather than just being with someone, however they are showing up, without my own agenda without needing to know i've done a "good" job as if that is a thing. I have caught myself obsessing and worrying about clients and trying to "solve" them like a problem. i have caught myself feeling burnout and exhaustion, so this book was a small help. the critique is mainly of the chapter on social action, which preaches that people not be so offended and see from the other perspective to work towards mutual understanding. in theory, yes, tho, too often that places the burden on the most victimized and marginalized and attacked in our culture to set aside real fears and threats in order to help the privileged among us to feel good and get along.
"When suffering is at stake and we've offered ourselves to its relief, we naturally have an interest in how situations evolve. But sometimes this compulsive need to know leads us to doubt because we have a hard time coming to terms with the essential ambiguity of helping.
Paradoxical and elusive, service is ultimately a journey into the unknown. Did we really help? Help at what level? We often can't find the answers. And we don't know what to do with that. So we wonder, worry, turn off, give up....or just struggle bravely on, puzzled and burdened, wearing down. See the helper? . . . He's the hard-working one over there . . . the one with the constant frown.
At some level this challenge is very plain. We can either be frustrated and worn out by uncertainty and doubt or try to find a way to open to the ambiguity, embrace it, work with it, be moved and inspired by it. . .and thereby come closer to the very heart of service where true freedom is found." (202)
Institutions are formalized mind-sets. These too can be witnessed. To become aware of those sets but see right through them from outside is the most reliable way not to get stuck or burned out by them. We master the rules, but we don't let them ultimately define us or narrow our field of perception. We encompass the craziness of the situation, so we can be skillful within it or playful when there's nothing to do but ride through the contradictions. Then we share a sense of the absurd with whoever else is inclined to see it that way...If we are serious in our criticism of the practices and habits of helping organizations, however, we've got to be light and free, and sufficiently above it all to see where we can untangle the knots and bring about change.
As frustrating and wearing as these situations can be, part of our service may entail taking some responsibility for them. The institutions we work in are going to reflect the sum total of consciousness investing in them at every moment. So it's "Our" problem. If it's "Us" who created it, it's probably going to have to be "Us" who'll shake it free.
Or maybe not. We can never be sure. We'll watch. Maybe it's not the right place to be putting our energies now. Maybe the inertia of the system is too great, its effect too strangling. Maybe we just need a break, some breathing space, a walk in the woods for some renewed inspiration. Maybe we're just tired. It's always right to be watching for that, always right to care for ourselves when we're seeking to care for others.
So perhaps quit, not knowing where to go next, but trusting that the right vehicle to express our desire to serve will appear elsewhere, later." (198)