What do you think?
Rate this book
Who Cares?
Around 34,000 people die unnecessarily in NHS hospitals every year - victims of mistakes, bad hygiene and poor care. Amanda Steane's WHO CARES is just one of these horror stories. Her husband Paul went into hospital for minor surgery. After repeated mistakes and neglect by inexperienced doctors and over-worked nurses in filthy wards, Paul emerged a helpless invalid. Unable to walk, talk or breathe properly, Paul took his own life. The NHS tried to avoid responsibility by claiming that key parts of Paul's medical records were lost. But a nurse, outraged at how Pauld was treated, sent Amanda copies of the supposedly lost medical records.
- GenresNonfiction
Paperback
Published April 10, 2009
10 people want to read
Ratings & Reviews
Friends & Following
Create a free account to discover what your friends think of this book!
Community Reviews
Displaying 1 - 2 of 2 reviews
July 13, 2025
I work in the health care industry.
This book is something that all health care providers can learn from. Drs nurses HCAs and domestics. We are not perfect.
It’s heartbreaking that incidents continue to happen my own uncle was on a ward and it appeared that me working in the hospital he was in although on a different ward, obtaining information became a daily fight. I was told that I could not be his NOK as I worked in the hospital! I was asked if I was aware of policies and procedures! I explained I was first and foremost my uncles niece. The sisters on the ward decided that I was a HCA first and that they had authority over me!
This all added to the stress my uncle passed away I felt I had let him down and complained to PALS. 6 months later a letter was received signed by the chief executive apologising for several faults and saying that my issues would be used to further train future and present staff. This is just a standard letter they send out to all complaints.
This book bought a lot of those memories back every page a stark reminder of staff forgetting that patients and relatives are not against staff but are trying to work alongside to help and support there loved one to care for them the best way possible and hat ever the outcome.
You only get one chance to get it right and when a patient is in your care if you can’t be the solution don’t be the problem!
Thank you Amanda for the bravery of writing this book I know it will help me to be a better advocate for patients and relatives.
This book is something that all health care providers can learn from. Drs nurses HCAs and domestics. We are not perfect.
It’s heartbreaking that incidents continue to happen my own uncle was on a ward and it appeared that me working in the hospital he was in although on a different ward, obtaining information became a daily fight. I was told that I could not be his NOK as I worked in the hospital! I was asked if I was aware of policies and procedures! I explained I was first and foremost my uncles niece. The sisters on the ward decided that I was a HCA first and that they had authority over me!
This all added to the stress my uncle passed away I felt I had let him down and complained to PALS. 6 months later a letter was received signed by the chief executive apologising for several faults and saying that my issues would be used to further train future and present staff. This is just a standard letter they send out to all complaints.
This book bought a lot of those memories back every page a stark reminder of staff forgetting that patients and relatives are not against staff but are trying to work alongside to help and support there loved one to care for them the best way possible and hat ever the outcome.
You only get one chance to get it right and when a patient is in your care if you can’t be the solution don’t be the problem!
Thank you Amanda for the bravery of writing this book I know it will help me to be a better advocate for patients and relatives.
January 20, 2025
A book that should be read by everyone.
Displaying 1 - 2 of 2 reviews