The book is a transcript of sessions with Dr. Bandler and several patients. It's fascinating to watch Bandler do in twenty minutes what other therapists cannot accomplish over years. For anyone who doesn't know, or wants a reminder of how powerful nuero-linguistic programming is, this is the book.
But this is a horrible book to try to learn anything from.
It's clear that a lot is lost from the original tapes. The non-verbal communication is at least as important as the verbal and with the exception of an occasional hint, it is totally lost.
Also there is no elaboration on the techniques, skill, or knowledge Bandler is applying. The last session is extensively annotated with NLP terminology, but not in anyway that would help anyone understand what is actually happening or why.
Even as inspiration or encouragement the book falls way short of the actual video it is taken from. Not actually seeing the pain or despair in the patients minimizes the impact of their relief.
All told I would only recommend this book to advanced NLP students who have the original tapes and want a transcript to follow along so they can better understand a master in action.