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ASQ Pocket Guide to Root Cause Analysis

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All organizations experience unintended variation and its consequences. Such problems exist within a broad range of scope, persistence, and severity across different industries. Some problems cause minor nuisances, others leads to loss of customers or money, others yet can be a matter of life and death.

The purpose of this pocket guide is to provide you with easily accessible knowledge about the art of problem solving, with a specific focus on identifying and eliminating root causes of problems.

Root cause analysis is a skill that absolutely everybody should master, irrespective of which sector you work in, what educational background you have, and which position in the organization you hold. The content in this little pocket guide can contribute to disseminating this skill a little further in the world.

87 pages, Kindle Edition

Published October 18, 2013

About the author

Bjørn Andersen

23 books2 followers

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Profile Image for Adrian Lee.
40 reviews3 followers
August 18, 2024
Concise reference

Good introduction and summary to root cause analysis for those interested in getting their feet wet. Cited examples are narrated succinctly.
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