“The Seven Rules Spreadsheet — Being polite and respectful is always a good idea — If you look or sound different you won’t fit in — Conversation doesn’t just exchange Facts – it conveys how you’re feeling — You learn by making mistakes — Not everyone who is nice to me is my friend — It is better to be too diplomatic than too honest — Rules change depending on the situation and the person you are speaking to And, Rule Eight: Use the Rules to help with difficulties, to make life easier, to understand what’s acceptable, to enhance your strengths, but after that . . . do things your way.”