“I was a rookie in 1989. There was an inmate when I was in GRVC [George R. Vierno Center] that got cut. They had sliced his throat. He was on the floor in the vestibule area. The probe team went inside the unit, and the captain told me to stay out and talk to him. He was lying on the floor in a puddle of blood. There was blood all around my boots. There was so much blood. He was asking, "Is it really bad? Am I going to die?" And I was saying, "It's not as bad as you think it is. You're going to be okay." But it was his throat and it was wide open on the side of his neck. I was trying to be strong for him. I had never seen a cut like that in my life. All because of (a fight over] the telephone. I was praying with him. I retired in 2015, but I'll never forget what he looked like. You never forget the traumatizing moments.”