“NVC urges me to ask myself the following questions rather than think in terms of what is wrong with a patient: "What is this person feeling? What is she or he needing? How am I feeling in response to this person, and what needs of mine are behind my feelings? What action or decision would I request this person to take in the belief that it would enable them to live more happily?" Because our responses to these questions would reveal a lot about ourselves and our values, we would feel far more vulnerable than if we were to simply diagnose the other person.”