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Are you Steve Coscia, author of the books below?
HVAC Customer Service Handbook by Steve Coscia The Trade Technician’s Soft Skills Manual by Steve Coscia HVAC Customer Service Handbook - 4th Edition by Steve Coscia HVAC Customer Service Handbook by Steve Coscia The Trade Technician's Communication and Customer Service Manual by Steve Coscia Customer Service Superiority by Steve Coscia


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