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Are you Fred Reichheld, author of the books below?
The Ultimate Question 2.0 by Fred Reichheld The Ultimate Question by Fred Reichheld Winning on Purpose by Fred Reichheld How the Net Promoter Score (NPS) Can Drive Growth by Fred Reichheld The Enterprise Story--Measuring What Matters by Fred Reichheld The Ultimate Question (Ch 6) by Fred Reichheld Vencendo com o propósito by Fred Reichheld 顧客ロイヤルティのマネジメント―価値創造の成長サイクルを実現する by Fred Reichheld 顧客ロイヤルティを知る「究極の質問」 by Fred Reichheld LA QUESTION DECISIVE by Fred Reichheld


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