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Are you JoAnn T. Hackos, author of the books below?
Managing Your Documentation Projects by JoAnn T. Hackos User and Task Analysis for Interface Design by JoAnn T. Hackos Information Development by JoAnn T. Hackos Standards for Online Communication by JoAnn T. Hackos Content Management Web Delivery by JoAnn T. Hackos Introduction to DITA by JoAnn T. Hackos Content Management for Dynamic Web Delivery 1st (first) editi... by JoAnn T. Hackos Finding out what users need and giving it to them by JoAnn T. Hackos The Insider's Guide to Technical Writing by Krista Van Laan Designing and Writing Online Documentation by William K. Horton


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