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Reframing Business by Richard Normann Service Management by Richard Normann Designing Interactive Strategy by Richard Normann Service Management by Richard Normann People as Care Catalysts by Richard Normann Principles of Bioinstrumentation by Richard Normann Management for growth by Richard Normann Bitcoin by Richard Normann Service Management (1993) ISBN by Richard Normann Formulation of goals and measurement of effectiveness in the ... by Richard Normann


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