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Secrets of Customer Relationship Management by James G. Barnes Understanding Services Management by James G. Barnes Build Your Customer Strategy by James G. Barnes The ABCs of the UCC, Article 5 by James G. Barnes Current topics in Canadian marketing by James G. Barnes Build Your Customer Strategy by James G. Barnes Build Your Customer Strategy by James G. Barnes Research for Marketing Decision Making by James G. Barnes International Standard Practice by James G. Barnes Fundamentals of Marketing by Montrose S. Sommers


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