Books by Matt Rocco

Matt Rocco
Average rating 4.00 · 2 ratings · 0 reviews · shelved 10 times

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	Quality Monitoring in a Contact Center: Making Sure Your Contact Center Works for Your Business by Matt Rocco, Jim Iyoob really liked it 4.00 avg rating — 2 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	AI In Contact Centers: Transforming Operations, Quality Assurance, and Customer Experience by Matt Rocco, Jim Iyoob 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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