Books by Lou Downe

Lou Downe
Average rating 4.29 · 941 ratings · 91 reviews · shelved 4,198 times

Showing 2 distinct works.

	Good Services: Decoding the Mystery of What Makes a Good Service by Lou Downe 4.30 avg rating — 933 ratings — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Bad Services: How to fix services that don't work by Lou Downe really liked it 4.00 avg rating — 8 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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