Books by Fred Reichheld

Fred Reichheld
Average rating 3.82 · 2,682 ratings · 193 reviews · shelved 8,966 times

Showing 18 distinct works.

	The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World by Fred Reichheld, Rob Markey (Contributor) 3.87 avg rating — 1,356 ratings — published 2011 — 20 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Ultimate Question: Driving Good Profits and True Growth by Fred Reichheld 3.67 avg rating — 683 ratings — published 2006 — 19 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	HBR's 10 Must Reads: On Strategic Marketing by Harvard Business Review, Clayton M. Christensen, Philip Kotler, Theodore Levitt really liked it 4.00 avg rating — 605 ratings — published 2013 — 13 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Winning on Purpose: The Unbeatable Strategy of Loving Customers by Fred Reichheld 3.96 avg rating — 441 ratings — 10 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review by Harvard Business Review, Adam M. Grant (Goodreads Author), Francesca Gino (Goodreads Author), Fred Reichheld 3.67 avg rating — 161 ratings — 8 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	How the Net Promoter Score (NPS) Can Drive Growth by Fred Reichheld 3.67 avg rating — 3 ratings — published 2008	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	La Promesse gagnante: Aimer ses clients, une stratégie à toute épreuve // NPS 3.0 // by Fred Reichheld really liked it 4.00 avg rating — 2 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Enterprise Story--Measuring What Matters by Fred Reichheld it was amazing 5.00 avg rating — 1 rating — published 2008	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Ultimate Question (Ch 6): The Rules of Measurement (30-minute read) by Fred Reichheld it was amazing 5.00 avg rating — 1 rating — published 2010	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Vencendo com o propósito customizado - Edição Especial Bain by Fred Reichheld liked it 3.00 avg rating — 1 rating — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	顧客ロイヤルティのマネジメント―価値創造の成長サイクルを実現する by Fred Reichheld 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	顧客ロイヤルティを知る「究極の質問」 by Fred Reichheld 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	LA QUESTION DECISIVE by Fred Reichheld 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Die ultimative Frage 2.0 by Fred Reichheld 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	livro vencendo com proposito 1 edico 2022 Ed. 2022 by Fred Reichheld 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	HBR's 10 Must Reads on Marketing, Updated and Expanded by Harvard Business Review, David Sadzin (Narrator), Sofia Willingham (Narrator), Theodore Levitt 0.00 avg rating — 0 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	HBR's 10 Must Reads - Marketing by Theodore Levitt, Roger L. Martin, Fred Reichheld, Sandra Matz 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	HBR's 10 Must Reads on Marketing, Updated and Expanded: Featuring "Marketing Myopia" by Theodore Levitt by Harvard Business Review; Theodore Levitt; Sandra Matz; ; various authors, Roger L. Martin, Theodore Levitt, Harvard Business Review 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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