Books by John Futterknecht

John Futterknecht
Average rating 3.96 · 23 ratings · 4 reviews · shelved 90 times

Showing 5 distinct works.

	Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World by John Futterknecht, Marty Seldman 3.79 avg rating — 14 ratings — published 2020 — 6 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals by Martin L. Seldman, John Futterknecht, Ben Sorensen (Goodreads Author) really liked it 4.00 avg rating — 11 ratings — published 2007 — 7 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals by Martin L. Seldman, John Futterknecht, Ben Sorensen (Goodreads Author) 0.00 avg rating — 0 ratings — published 2009	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals by Dr. Marty Seldman, John Futterknecht, Dr. Ben Sorensen, Jovita Thomas-Willaims (Foreword) 0.00 avg rating — 0 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Tells: Delivering World-Class Customer Service by Reading Your Customers’ Signs and Signals by Dr. Marty Seldman, John Futterknecht, Dr. Ben Sorensen 0.00 avg rating — 0 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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