Books by M. Ray Grubbs
M. Ray Grubbs
Average rating 5.00 · 1 rating · 0 reviews · shelved 6 times
Average rating 5.00 · 1 rating · 0 reviews · shelved 6 times
Showing 4 distinct works.
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Developing New Banking Products: A Manager's Guide
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published
1987
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Customer Service Renaissance
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published
1990
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2 editions
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Winning Banks: Managing Service Quality for Customer Satisfaction
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published
1989
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Effective Bank Marketing: Issues, Techniques, and Applications
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published
1987
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