Charlene Li > Quotes

“need to let go of the need to be in control.”
― Charlene Li, Open Leadership: How Social Technology Can Transform the Way You Lead

“FORGIVE FAILURE. The corollary to accountability is forgiveness. Things go wrong all the time in relationships, and the healthiest ones move on from them, leaving behind grudges and blame. This is not to say that failure is accepted; rather, that it is acknowledged and understood.”
― Charlene Li, Open Leadership: How Social Technology Can Transform the Way You Lead

“But here’s a critical point—more open decision making processes also typically require open information sharing. If you are going to involve more people in the process, they have to have the right information on which to base their decisions.”
― Charlene Li, Open Leadership: How Social Technology Can Transform the Way You Lead

“this process isn’t suitable for complex decisions that have nuance, and those who use it in such situations run the risk of being perceived as rubberstamping when the decision had already been made.”
― Charlene Li, Open Leadership: How Social Technology Can Transform the Way You Lead

“The deep integration of social media and social methodologies into the organization to drive business impact.”
― Charlene Li, The Seven Success Factors of Social Business Strategy

“Listening at scale does not mean following everyone who follows you. (That’s the least productive thing any leader can do.)”
― Charlene Li, The Engaged Leader: A Strategy for Your Digital Transformation