J.C. Penney > Quotes

“It is always the start that requires the greatest effort.”
― James Cash Penney

“The best way to stop a bad habit is to never begin it”
― J. C. Penney

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
― James Cash Penney

“Courteous treatment will make a customer a walking advertisement.”
― James Cash Penney

“The art of effective listening is essential to clear communication, and clear communication is necessary to management success.”
― James Cash Penney

“Clock watchers never seem to be having a good time.”
― James Cash Penney

“No serious-minded man should have time for the mediocre in any phase of his living.”
― James Cash Penney

“So I come back again to the condition that the Golden Rule, if one adopts it, is a difficult master to serve. The ship’s captain will not throw the compass overboard because the wind blows fair and the day is funny. For he knows, from the experiences of the ocean’s instability, that the danger days of storm are always “just ahead.” So the compass must always be handy and obedience to it must always be loyal. And so with the Golden Rulle—the compass must be ever at hand through life’s journey. It will see us through trying times. And perhaps the most trying of all times comes when success is riding high and we may be tempted to “throw the compass overboard.” It is then we must remember that all good days in human life come from the mastery of the days of trouble that are forever recurrent.”
― J.C. Penney

“The greatest teacher I know is the job itself.”
― James Cash Penney

“Do not primarily train men to work. Train them to serve willingly and intelligently.”
― James Cash Penney

“It is absurd to pray on rising and consider that that takes care of one's relationship to God for the day. Actually the challenge of living effectively makes it necessary to pray all through the day.”
― J.C. Penney

“The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.”
― James Cash Penney

“My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.”
― James Cash Penney

“I had to pick myself up and get on with it, do it all over again, only even better this time.”
― James Cash Penney

“It is the service we are not obliged to give that people value most.”
― James Cash Penney

“Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.”
― James Cash Penney

“I am grateful for all of my problems. After each one was overcome, I became stronger and more able to meet those that were still to come. I grew in all my difficulties.”
― James Cash Penney